Bin Medic+ offers a flexible and stress-free bin cleaning service to meet your needs.
Receive the following pricing when you sign up for annual service
- Includes all 3 bins (Green, Blue, & Black)
- Helps keep insects away
- Helps control odors
- Includes 3 bins (Green, Blue, & Black)
- Great for seasonal cleanings
Customer Responsibilities:
- To facilitate effective cleaning, it is essential that bins are COMPLETELY EMPTY and positioned curbside for front garages, or easily accessible and clearly labeled with your house number for back alleys. If your bins are not emptied or lack proper identification for back- alley residences, your cleaning appointment will be automatically rescheduled, and a $25.00 Service Charge will be incurred. Should you choose to cancel the rescheduled appointment, the Service Charge will still apply at the time of cancellation.
- Our cleaning methods are among the most effective and efficient in the industry, delivering excellent results; however, bins that are heavily soiled may yield inconsistent outcomes. Bins contaminated with chemicals and oils will not be cleaned. Stains from glue, paint, and other substances may not be fully removed, and in some cases, multiple cleanings may be necessary to achieve optimal cleanliness. Bin Medic+ disclaims any responsibility for the condition of these bins post-cleaning.
- Bin Medic+ will not be liable for any damage to trash cans. Any concerns regarding damaged bins should be directed to the city that provides them. Our service is solely focused on cleaning the bins.
Cleaning Schedule and Payment:
- Bin Medic+ will arrange your bin cleaning service appointment within 24 to 48 hours after the last collection of your trash bin. All bins—green, blue, and black—will be cleaned on the same day. If Bin Medic+ cannot perform the service on the scheduled day due to unforeseen circumstances, we will reschedule it for the next available neighborhood visit. Bin Medic+ reserves the right to modify the service schedule if necessary.
- Payments to Bin Medic+ can be processed online via credit card or e-transfer to info@binmedic.ca after your bin cleaning has been completed.
- Our Recurring Service Plans are structured as one-year agreements and will automatically renew for the following season unless you provide written notice prior to the start of the next season. Should you choose to cancel your service plan at any point during the year, you will be responsible for paying the difference between our One-Time Cleans and the pricing of the Recurring Service Package.
- Please note that your scheduled appointment time is an ESTIMATED time, influenced by factors beyond our control such as weather, traffic, and the condition of the bins. As a result, your appointment may occur EARLIER or LATER than anticipated. However, we assure you that your appointment will be fulfilled on the scheduled date unless you are informed otherwise.
Cancellation Policy:
- To avoid cancellation fees, it is essential to inform Bin Medic+ at least 48 hours in advance of your scheduled bin cleaning.
- For Recurring Service Plans, a written notice of 30 days is required for any cancellations. Should you decide to cancel your service plan at any point during the season, you will be responsible for paying the difference between the cost of One-Time Cleans and the pricing of the Recurring Service Package.
Commercial Wheelie Bin Service
Frequently Asked Questions
What areas do you currently service?
We serve all of Calgary, Okotoks, and some Foothills Communities such as Heritage Pointe and Artesia.
How do I contact you to request service?
Click on the Book Now link, call us directly at (825) 882-2226 or email us at info@binmedic.ca.
How often do my bins need to be serviced?
We found that a monthly service plan works well to keep up with the grime and odors.
Can I request a one-time cleaning service?
Absolutely! We provide a one-time cleaning service upon request. Please see our pricing page for all the details.
Can I change my service package?
We allow our valued customers to adjust their packages at any time. Rates will be adjusted to match your new needs.
Can I request a custom schedule or extra cleans?
Here at Bin Medic+, we understand spring and fall clean-ups are busy times. We value our customers and will work with you and come up with a plan to accommodate your needs.
Do I have to be at home to get my bins cleaned?
No, you are not required to be at home during your bin cleaning. Simply place your empty bins curbside or leave them accessible in your back alley on the day of your appointment and we take care of the cleaning. After your cleaning has been completed, stow away your carts for your next bin cleaning.
What if I forget to put out my bins?
Bin Medic+ sends you an email reminder three days prior to your scheduled bin cleaning appointment. If your bins are easily visible and accessible, we are happy to assist by retrieving them for you. On the day of your appointment, you will also receive a text notification from Bin Medic+ when we are On Our Way and when the cleaning has been Finished. Please note that if your bins are not accessible, your appointment will be rescheduled, and a service charge of $25.00 will be applied.
What if my bins are not empty on cleaning day?
If your bins are not empty, your appointment will be rescheduled, and a $25.00 Service Charge will be incurred.
Why is there a garbage bag in my clean bin?
We will bag any debris scraped up from your bins and place it in your black bin for the next garbage pickup. The bags we use are biodegradable to keep the impact on the environment to a minimum.
Do you use any chemicals for sanitizing?
We do not use any chemicals or soaps to clean the bins as per City of Calgary guidelines. Our specialized process is purely based on high-pressure 200 degrees F clean hot water at 3500 psi and top-of-the-line spinning spray heads.
What happens if I change residence?
As long as you’re new residence is in our service area, your plan will follow you. If you new residence is outside our service area, please contact us to close your account and pay any price adjustment that maybe required.
How do you clean in the freezing temperatures?
Bin Medic+ can provide services up to 0 degrees C. We typically close for the winter season in November (weather permitting).