Flexible Bin Cleaning Options – Stress-Free Service
Bin Medic+ makes keeping your bins clean, sanitized, and odor-free simple. Choose from one-time cleanings or annual service packages to fit your needs.
- Perfect way to try us out
- Choose which bins you want cleaned
- Clean on an as-needed basis
- Makes a great gift
- Ideal for trying our full service
- Clean on an as-needed basis
- Makes a great gift
Receive the following pricing when you sign up for annual service
- Includes all 3 bins (Green, Blue, Black)
- Helps control odors and keep insects away
- Includes all 3 bins (Green, Blue, Black)
- Great for seasonal cleanings
Customer Responsibilities:
- To facilitate effective cleaning, it is essential that bins are COMPLETELY EMPTY and positioned curbside for front garages, or easily accessible and clearly labeled with your house number for back alleys. If your bins are not emptied or lack proper identification for back- alley residences, your cleaning appointment will be automatically rescheduled, and a $25.00 Service Charge will be incurred. Should you choose to cancel the rescheduled appointment, the Service Charge will still apply at the time of cancellation.
- Our cleaning methods are among the most effective and efficient in the industry, delivering excellent results; however, bins that are heavily soiled may yield inconsistent outcomes. Bins contaminated with chemicals and oils will not be cleaned. Stains from glue, paint, and other substances may not be fully removed, and in some cases, multiple cleanings may be necessary to achieve optimal cleanliness. Bin Medic+ disclaims any responsibility for the condition of these bins post-cleaning.
- Bin Medic+ will not be liable for any damage to trash cans. Any concerns regarding damaged bins should be directed to the city that provides them. Our service is solely focused on cleaning the bins.
Cleaning Schedule and Payment:
- Bin Medic+ will arrange your bin cleaning service appointment within 24 to 48 hours after the last collection of your trash bin. All bins—green, blue, and black—will be cleaned on the same day. If Bin Medic+ cannot perform the service on the scheduled day due to unforeseen circumstances, we will reschedule it for the next available neighborhood visit. Bin Medic+ reserves the right to modify the service schedule if necessary.
- Payments to Bin Medic+ can be processed online via credit card or e-transfer to info@binmedic.ca after your bin cleaning has been completed.
- Our Recurring Service Plans are structured as one-year agreements and will automatically renew for the following season unless you provide written notice prior to the start of the next season. Should you choose to cancel your service plan at any point during the year, you will be responsible for paying the difference between our One-Time Cleans and the pricing of the Recurring Service Package.
- Please note that your scheduled appointment time is an ESTIMATED time, influenced by factors beyond our control such as weather, traffic, and the condition of the bins. As a result, your appointment may occur EARLIER or LATER than anticipated. However, we assure you that your appointment will be fulfilled on the scheduled date unless you are informed otherwise.
Cancellation Policy:
- To avoid cancellation fees, it is essential to inform Bin Medic+ at least 48 hours in advance of your scheduled bin cleaning.
- For Recurring Service Plans, a written notice of 30 days is required for any cancellations. Should you decide to cancel your service plan at any point during the season, you will be responsible for paying the difference between the cost of One-Time Cleans and the pricing of the Recurring Service Package.
Commercial Wheelie Bin Service
Frequently Asked Questions
What areas do you service?
We proudly serve all of Calgary, Okotoks, and select Foothills communities such as Heritage Pointe and Artesia.
How do I contact Bin Medic+ to request service?
It’s easy to book! You can:
- Click the [Clean My Bins] button on our website
- Call us directly at (825) 882-2226
- Email us at info@binmedic.ca
How often should my bins be cleaned?
We recommend a monthly cleaning plan to keep your bins free of grime, odors, and bacteria. You can also choose bi-monthly or one-time cleanings depending on your needs.
Can I request a one-time cleaning?
Absolutely! We offer one-time bin cleaning services. Check our pricing page for details and to select the number of bins.
Can I change my service package?
Yes! We allow our customers to adjust their packages at any time. Your rate will be updated to match your new plan.
Can I request a custom schedule or extra cleans?
We understand that spring and fall clean-ups can get busy. Contact us and we’ll work with you to create a custom cleaning schedule that fits your needs.
Do I need to be home during my bin cleaning?
No! Just place your empty bins curbside or accessible in your alley, and we’ll take care of the cleaning. After service, simply return your bins for the next scheduled cleaning.
What if I forget to put my bins out?
We send an email reminder three days before your cleaning and a text reminder the day prior. On the day of service, you’ll receive text notifications when we are On Our Way and Finished.
If bins are not accessible, your appointment will be rescheduled, and a $25 service fee applies.
What if my bins are not empty?
Bins must be empty for cleaning. If they are not, your appointment will be rescheduled, and a $25 service fee applies.
Why is there a garbage bag in my clean bin?
We bag any debris removed during cleaning and place it in your black bin for your next garbage pickup. Our biodegradable bags keep the process environmentally friendly.
Do you use chemicals or soaps?
No chemicals are used. Our cleaning process is chemical-free, using high-pressure 200°F water at 3,500 PSI with advanced spinning spray heads, fully in compliance with City of Calgary guidelines.
What happens if I move?
If your new home is within our service area, your plan moves with you. If you move outside our service area, please contact us to close your account and pay any required adjustments.
How do you clean in freezing temperatures?
We provide service down to 0°C. Typically, we pause services for the winter season in November (weather permitting) and resume in spring.